House rules
Dear Guests!
Our vacation apartment should be a second home for you. You should feel comfortable and be able to rest. We have put a lot of effort into the furnishing and hope that you will find everything you need. The following house rules should be a help for a harmonious stay. We have also listed some rules that we hope you will understand. By treating the apartment properly, you will help us to provide you and other guests with satisfactory premises in the future.
General
If you miss anything in the facility or if you need help, please feel free to contact us. All things that are in the vacation apartment/house or on the balcony or terrace, or belong to it, may and should be used by the guests. Please handle the entire furnishings and inventory carefully and treat the rental property with care. Please ensure that your fellow travellers also comply with the rental conditions.
Kitchen
Please take care of the kitchen equipment and the technical devices. Since a dirty kitchen pleases no one, please put dishes, pots and cutlery in the cupboards only when they are clean and dry. Please do not place hot pots and other hot items on the tables or countertop without a trivet. Always use a cutting board as a base for cutting. Please leave the interior of the oven and microwave in a clean condition.
Damages
Nobody damages things on purpose, but it can happen to everyone that something gets broken. We would be pleased if you report the damage that has occurred and we do not discover it only after your departure during the final cleaning. The tenant is liable for damages in the amount of the replacement costs.
Correct ventilation
To prevent mould growth, please ventilate the rooms sufficiently, at least 1x shock ventilation per day for 5-10 min and especially after showering.
Duty of care
We ask our guests to treat the rental property with care and to ensure that fellow travellers and relatives also comply with the rental conditions. The entrance door should always be closed and locked by key when leaving the house. Likewise, all windows should also be closed when leaving the home to avoid possible damage from storms or burglary. The resources water and electricity are to be used sparingly.
Disposal
Waste is to be separated into residual waste, glass, paper and packaging with the green dot. Appropriate containers are available on the property. Please use trash cans and cosmetic garbage cans in the bathroom only with trash bags and dispose of them closed in the residual waste garbage can. No waste, food scraps, harmful liquids or the like may be thrown or poured into the kitchen sink, toilets, sinks or showers! Avoid anything that can cause blockages in the pipes (no hygiene articles in the toilet).
Cleaning
Should you ever have a mishap (extreme dirt, liquids on the floor or work surfaces, etc.), we ask you to clean it up immediately. We ask you to leave the apartment broom-clean at departure and to put all used dishes clean back into the cupboards.
Quite times
In the sense of a good neighbourhood, we ask you to observe the public quiet hours such as midday, night and Sunday rest. Also in the vacation apartment itself should be kept quiet out of consideration between 22:00 and 7:00.
Internet/WLAN
A wireless internet connection (WLAN) is available in the vacation apartment/house. The use of the Internet with your own WLAN-enabled terminal (notebook, PDA, smartphone, etc.) via the WLAN connection is free of charge for the tenant. You use the Internet at your own risk, the landlord excludes any liability in connection with the Internet use of the tenant. For the use of Internet access via WLAN, the WLAN usage rules must also be observed. However, please understand that we (must) safeguard against misuse with a signature on your part.
Smoking
Smoking is not allowed in the vacation apartment/house. Please leave the vacation apartment/house to smoke. Please dispose of the completely cooled cigarette remains in the trash can.
Pets
Bringing pets is allowed after agreement with the landlord.
Parking spots
In case of loss or damage to motor vehicles parked or maneuvered on the property and their contents, the lessor is not liable, except in case of intent or gross negligence.
House rights
In case of immediately necessary repairs, it may be indispensable for the landlord to enter the apartment without the guest’s knowledge.
Keys
Please never give the keys out of your hand. Any loss of keys must be reported immediately and the guest will be liable up to the cost of replacement.
Liability
The landlord is not liable for valuables of the guest(s).
Arrival and departure
On the day of departure we ask our guests to vacate the vacation apartment/house by 11 am at the latest. On your departure, the vacation apartment/house should look the same as you found it.
By booking the vacation home we assume that the house rules are accepted.
Thank you for your attention. We wish you a pleasant stay, a lot of fun, relaxation and recreation.
If you have any questions, please do not hesitate to contact us.
Your hosts Anna Rieger & Moba Travel Team