General Terms & Conditions

1. ARRIVAL / DEPARTURE

Arrival from 15.00 o’clock. Departure must be no later than 11.00 a.m. on the day of departure. Exceeding the departure time by more than 30 minutes will result in the charging of an additional night. If the tenant does not appear on the day of arrival until 24:00, the contract is considered terminated after a period of 48 hours without notification to the landlord. The landlord or his representative can then freely dispose of the object. A (pro rata) refund of the rent due to early departure will not be made in principle.

2. SPECIAL REQUESTS

Requests and additional agreements are generally possible. They require written confirmation by the lessor.

3. PAYMENT

The rental contract becomes valid upon receipt of payment to the account of the lessor. The full payment of the rental amount is due within fourteen days, or in the case of short-term booking, one week before departure, after receipt of the booking documents for payment. If the payment deadlines are not met, the landlord may withdraw from the contract. Non-payment is considered as withdrawal and entitles to re-letting. Additional costs for water and waste are not charged.

4. RESIGNATION

You can withdraw from the contract at any time. The withdrawal must be made in writing. In the event of withdrawal, you are obliged to compensate us for the damage incurred:

• from the day of booking confirmation by the landlord until the 61st day before the start of the rental period no compensation,
• from the 60th day to the 30th day before the beginning of the rental period 80% of the total price,
• In case of cancellation less than thirty days before the beginning of the rental period, the full price of the stay is to be paid. The date of receipt of your cancellation notice counts in each case. Amounts already paid will be charged. A substitute person, who enters into your contract under the aforementioned conditions, can be provided by you. A written notification is sufficient.
  

5. DUTIES OF THE TENANT

The tenant is obliged to treat the rented property (vacation apartment, inventory and outdoor facilities) with care. If damage to the vacation apartment and / or its inventory occurs during the tenancy, the tenant is obliged to report this immediately to the property management. Defects and damages already detected upon arrival must be reported immediately to the landlady, otherwise the tenant is liable for these damages. A reasonable period of time must be allowed for the rectification of damages and defects. Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are received by the landlord only at the end of the stay or after leaving the vacation home are also excluded from compensation.

In the event of any service disruptions, the tenant is obliged to do everything reasonable within the scope of his legal obligation to contribute to the elimination of the disruption and to keep any damage incurred to a minimum. On the day of departure, personal belongings are to be removed by the tenant, household waste is to be disposed of in the designated containers, dishes are to be stored clean and washed in the kitchen cupboards.  

6. DATA PROTECTION

The tenant agrees that within the framework of the contract concluded with him necessary data about his person will be stored, changed and / or deleted. All personal data will be treated with absolute confidentiality.

7. LIABILITY

The tender has been prepared to the best of our knowledge. We are not liable for any interference with the rental object due to force majeure, power and water failures customary in the country and bad weather. Likewise, no liability is accepted in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction site or for disturbances due to natural and local conditions. However, the lessor will be happy to assist in remedying the problems (as far as this is possible). Liability of the landlord for the use of the provided play and sports equipment is excluded. The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal belongings in case of theft or fire. The tenant is fully liable for wilful destruction or damage.

CONCLUSIONS

Photos and text on the website or in the flyer are for realistic description. The 100 percent match with the rental property can not be guaranteed. The lessor reserves the right to make changes to the equipment (e.g. furniture), provided that they are of equal value. Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic and legal intent of the contracting parties. German law shall apply. The place of jurisdiction and performance is the place of residence of the lessor.